custom-built · fixed price · live in 2–4 weeks
Sixty calls a day. Two service writers. The math never worked.
“My car won't start” comes in at 7:58 AM while both writers are checking in the morning line-up. Stacked behind it: three people asking if their car is ready, a fleet manager, and somebody shopping brake prices. Sixty calls a day through a two-person counter means some calls just don't get answered — and an unanswered call becomes someone else's repair order.
We build custom AI for auto repair shops: a receptionist that answers everything, books diagnostics with the symptoms already written up, gives status updates from your ticket notes so customers stop redialing, and quotes your published services. Built around how your shop actually runs — waiters versus drop-offs, fleet accounts, your labor rates.
The demo line answers as a fictional company — call it and hear the technology live.
Where the money leaks
Status-update calls clog the line
“Is my car ready?” is half your call volume, and every one pulls a writer off a sale to repeat what's already in the ticket. Meanwhile the new-customer call rings out.
The counter and the phone can't both win
A customer standing at the counter or a phone ringing behind you — your writer picks one and loses the other, twenty times a day.
Price shoppers book whoever answers
The brake-job caller is dialing three shops with a number in mind. The shop that picks up, quotes clean, and offers a slot on the same call wins — even at a higher price.
Fleet accounts expect an answer, every time
A fleet manager who hits voicemail twice starts shopping for a new shop, and that's not one lost job — it's a truck line's whole year of work walking out.
What missed calls cost — auto repair math
14 missed calls/day × 20 workdays × 60% close rate × $480 avg ticket
$80,640/month on the table
That's the repair-order revenue exposed by unanswered calls at typical shop close rates and tickets — exposure, not a guarantee. High volume and small tickets means the leak is steady, and steady leaks add up.
Run your own numbers in the calculator →Built for the calls you actually get
What your AI handles on a real shop phone line
Answers “my car won’t start” and books the diagnostic with year, make, mileage, and what it did when it died already in the notes
Handles “is my car ready yet” from your ticket status, so the caller gets a real answer without pulling a writer off the counter
Quotes your published prices for brakes, oil services, and alignments — and books the appointment on the same call
Sets up waiters versus drop-offs correctly and explains the shuttle or loaner rules you actually have
Gives fleet managers a dedicated lane — recognized, prioritized, and logged the way you run the account
Follows up on estimates awaiting approval so cars don't sit on the lift eating a bay all afternoon
Texts the review link at key handoff, while the fixed car is fresh in the driveway
How we work
Fixed price, like a good estimate
One written number before the work starts, and the invoice matches it. You'd expect the same from your shop.
Live in 2–4 weeks
From walkthrough to answering your line in under a month. No six-month IT project, no consultants living in your office.
Built on your labor rates and menu
Your published prices, your bay flow, your fleet rules, your hours. It answers like it works there — because it does.
No lock-in
Code, docs, and training are yours. Keep us on month-to-month or hand it to whoever runs your systems.
AI for Auto Repair — questions we get
Can it give status updates without bugging my writers?
Yes — that's most of the value. It reads status from your shop management system or your ticket notes and gives the caller a straight answer: waiting on parts, in the air now, ready at four. Your writers stop being a recording that repeats what's on the screen.
Will it quote repair prices over the phone?
It quotes your published menu — brakes, fluids, alignments, tires — exactly as you set it. Anything diagnostic gets booked, not guessed: “that needs eyes on it, let's get you in” is scripted your way.
Can it treat fleet accounts differently from retail?
Yes. Fleet callers get recognized, routed by your rules, and logged against the account — POs, approval contacts, priority handling. Retail flow stays retail. Your fleet managers should feel the difference by the second call.
Does it connect to my shop management system?
It integrates with platforms like Tekmetric, Shop-Ware, and Mitchell 1 for appointments and status. If you're on something else, we verify the connection before you sign — no surprises at install.
What does it cost for a shop?
Scoped to your call volume and systems, then quoted as one fixed number in writing after a 30-minute call. No hourly billing. Run the calculator above first — you'll know what the quote is competing against.
Free audit
Get a free AI audit for your auto repair shop
Tell us what your phone traffic looks like — call counts, who answers, where it breaks down. We'll send a written breakdown of what's slipping past the counter within 24 hours.
Zero obligation. If it's a fit, we book a call. If not, you keep the audit.
Thirty minutes. A fixed price. Your call.
Related: AI Receptionist · Google Review Automation